Ekahau AI Pro™ is the global standard in Wi-Fi survey and design excellence, and we advocate that every organisation benefits from using it to design, validate and support Wi-Fi networks. Where the time, resource or scale and complexity means you can’t do the work yourself, you can now call on the Open Reality Global Wi-Fi Survey Service to deliver the work for you.

With 15-years as Ekahau’s leading European partner, and a proven track record of excellence in providing Ekahau products and training, we have grown a unique ecosystem of experienced Wi-Fi survey partners. The Global Wi-Fi Survey Service enables our customers to access this network of Wi-Fi survey experts to deliver their survey projects, no matter how complex, how large, or where they are needed.

“We have been supporting our channel partners with Wi-Fi surveys for many years now, but we wanted to implement structured and streamlined access to qualified partners around the globe to help expand our customer’s resources, scope and reach”, commented Craig Charles of Open Reality.

Global Wi-Fi Survey Service

With 15-years as Ekahau’s leading European partner, we are in a unique position. We’ve built a large ecosystem of experienced Wi-Fi survey partners, know who’s bought Ekahau and who’s been ECSE trained.

We ensure that all engineers are qualified and can guarantee all surveys are conducted using the latest version of Ekahau AI Pro and that data is collected with an Ekahau Sidekick.

The Wi-Fi Survey Service ensures consistent and accurate data collection, and just to be safe all data is quality checked before we put it into our easy-to-interpret report. This means from building to building, site to site, project to project, you know you can trust the results.

Open Reality manages the whole process end-to-end, and you get a dedicated project manager and single point of contact for your entire project.

Craig Charles explained, “We have developed new processes delivered via a customised web portal which allows customers to easily obtain quotes and move through the entire Wi-Fi survey cycle in complete control, this has been tested in real life for 18 months prior to this launch. The feedback from customers during the soft launch has been fantastic, and I’m excited to be able to launch this to our wider customer base.”

Customer Benefits

Easy and Efficient

• Open Reality manages the whole process end-to-end
• Dedicated project manager and single point of contact for your project
• Standardised, easy-to-interpret reports
• Global coverage
• Purchasable via existing channels
• Also available to channel partners for customer projects

Assured Quality

• Consistent survey approach and data collection
• All data quality checked by Open Reality
• All surveys conducted using the latest version of Ekahau AI Pro with Ekahau Sidekick
• No sub-contracting which can result in unqualified engineers delivering poor quality surveys

Cost Effective

• Competitive pricing and no-subcontracting, so you get what you pay for
• Wherever possible we use in-country engineers to minimise travel expenses and avoid travel disruptions due to COVID and Visa restrictions