About Us - Open Reality

+44 (0) 1235 556400   |  sales@openreality.co.uk

About Us

Making application performance great

Since 1999 Open Reality has been helping organisations achieve their goals by ensuring the successful delivery of business applications, keeping users happy and the business moving.

We are specialists in network testing, monitoring and optimisation, so we know how to guarantee fast, reliable and assured application performance. Our success is built upon our team’s combined expertise, so whether you need support with a one-off trouble shooting project, or with the entire design, build, and management of an IT infrastructure, we can help.

Our Solutions >

Quality Standards

We take data security seriously which is why both Open Reality and BrightCloud hold ISO 27001:2013 accreditation. BrightCloud is also 9001:2015 accredited and our support and managed services team follow ITIL best practice guidelines.

To ensure your projects are delivered on time and to budget our project managers are Prince 2 certified.

ISO 27001 & Prince2 Logo

Our Customers

We have built long-term relationships with our customers by consistently delivering on our promises to increase operational efficiency without breaking the bank. Taking the time to understand your current and future business requirements means we can design and build solutions that evolve as your business grows.

We work with organisations across all sectors (including highly regulated industries) and we are trusted to host, support and deliver the most critical IT services, including disaster recovery, hosting, backup, remote access and application performance management.

Customer Case Studies >

BrightCloud Technologies

Managed IT Services for the SME

BrightCloud LogoIn 2005 we built our first ‘application hosting infrastructure’, something now known as “the cloud”. From this visionary concept, we have built our cloud services using Gartner acknowledged ‘best of breed’ infrastructure, management and performance technologies. Our infrastructure is highly reliable and meets stringent compliance standards, including the NHS N3 Network.

Our cloud services are provided by our subsidiary BrightCloud. As Open Reality is also a customer, we understand what’s needed to support users and provide fast access to applications and data from multiple devices and locations.

Visit Bright-Cloud.net >

Our Mission

To make your application performance great, keeping your users happy, and your business moving.

Our Values

We got everybody in the company to help identify and articulate what we believe in about ourselves as a business. It’s not just a bit of marketing; this is core to our working lives.

Integrity – an honest and trusted business with customers best interests at heart.

Expert – excellent skills, continually improved through experience and training.

Caring – a friendly business passionate about customer service.

Dependable – building our reputation by consistently delivering on our promises.

Visionary – innovatively employing technology to meet the next business challenge.

Teamwork – people working together successful and in harmony with our customers to achieve common goals.


Open Reality was awarded BlueCoat Vendor of the Year for 2013 because it understands our products, what they do and how they can empower a business.
Rupert CollierChannel Account ManagerBlue Coat


CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom offered the services of their Wi-Fi team free of charge to several non-customer universities. Dean Hancock and the wireless team at CableCom used Ekahau Site Survey to conduct the survey and generate easily understandable client-facing reports.


+44 (0) 1235 556400 | sales@openreality.co.uk