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About Us

ABOUT

Since 1999 Open Reality has been helping organisations achieve their goals by ensuring the successful delivery of business applications, keeping users happy and the business moving.

We are specialists in network testing, monitoring and optimisation, so we know how to guarantee fast, reliable and assured application performance.

Our success is built upon our team’s combined expertise, so whether you need support with a one-off troubleshooting project, or with the entire design, build, and management of an IT infrastructure, we can help.

OUR MISSION

To make your application performance great, keeping your users happy, and your business moving.

OUR TEAM

Our people are our biggest asset and it’s their drive, energy, and enthusiasm that enables us to achieve successful outcomes for our customers. We’re extremely proud of our team and go to great lengths to find and recruit the best people. Once on board we look after them carefully which results in an exceedingly low staff turnover, directly benefitting our customers through sales and service continuity.

OUR VALUES

We got everybody in our company to help identify and articulate what Open Reality should represent. It’s under these shared values that we conduct our business.

ETHICAL

Keeping our customer's best interests at heart.

CARING

Passionate about great customer service.

TEAM PLAYERS

Working together to achieve common goals.

DEPENDABLE

Consistently delivering on our promises.

EXPERT

Trusted and expert advisors.

VISIONARY

Developing Solutions to demands before they arise.

OUR REPUTATION

Over the last two decades we have built a reputation for the ability to translate the operational needs of our customers into solutions that guarantee the fast and effective delivery of applications. We are regularly commended for our outstanding customer service and proactive approach, so it’s no surprise that much of our new business comes from recommendations from our existing customers and vendor partners.

OUR PARTNERS

We work with some of the best technology vendors in the world to ensure our customers receive innovative solutions to their problems. Our sales and technical team are given comprehensive vendor training and hold numerous certifications to guarantee our engagements provide customers with accurate information and informed recommendations.

OUR ACCREDITATIONS

We take data security very seriously which is why we are proud to hold ISO 27001:2013 accreditation.