ECSE Troubleshooting
Understand potential issues and ways to resolve them
ECSE Troubleshooting
Understand potential Wi-Fi issues and ways to resolve them
Course content updated in June 2025 with new hands-on labs, real-world scenarios, and practical troubleshooting workflows
This 4-day instructor-led course combines expert-led lectures with hands-on labs, all designed to elevate your Wi-Fi troubleshooting expertise. You’ll gain a deep understanding of WLAN protocol and how to use Ekahau tools to troubleshoot WLANs.
Dive into all aspects of Wi-Fi troubleshooting including:
- The 9 most common factors causing bad Wi-Fi – and how to fix them
- How to identify and resolve 7 of the top Wi-Fi user complaints
- Hands-on experience using Ekahau AI Pro (Online + Desktop), Survey and Analyzer
- How to perform fast, accurate root cause analysis using real data
- Survey and troubleshoot across 2.4, 5, and 6 GHz bands
- How to use packet and spectrum analysis in practical troubleshooting scenarios
Course Specifics
- Updated for 2025 with new hands-on labs, real-world scenarios, and practical troubleshooting workflows
- Built for Wi-Fi engineers, architects, network owners, IT admins, and technical support teams
- Receive a ECSE Troubleshooting certification upon passing the certification exam (exam objectives PDF)
- Includes a Credly digital certificate and badge upon completion
- Four-day course, 8 hours per day with a 1-hour break midday
- Training in English
- Scheduled to GMT (London) time zone
Prerequisites
- Understanding basic functionality of Ekahau tools and software is required
- ECSE Design certification is strongly recommend
Technical Requirements
During the course, students receive a temporary Ekahau Connect license to run Ekahau AI Pro on their computer and Ekahau Survey and Analyzer on their mobile device. Students will need:
- Admin rights on their local machine to install AI Pro
- A strong internet connection and a computer with video and audio capability
- A physical mouse rather than a trackpad for designing
