Description
Reimagine Guest Wi-Fi with App Connect by Weblib
Today’s consumers expect seamless digital experiences. Yet, traditional captive portals often create frustration—from clunky logins to repeated authentications. App Connect by Weblib changes the game, offering a secure, frictionless, app-driven Wi-Fi experience that transforms how businesses engage with visitors across physical locations.
What is App Connect?
App Connect is a smart SDK-based solution that allows your mobile app to automatically and securely authenticate users onto your Wi-Fi network—no captive portal required. Once activated, the connection becomes instant and invisible to the user, enabling continuous connectivity across all your locations without additional effort.
Why Choose App Connect Over a Captive Portal?
| Captive Portal | App Connect |
| Manual login process | One-time activation via your app |
| Poor mobile experience | Seamless, brand-aligned integration |
| No real-time engagement | Real-time, event-driven notifications |
| Risk of drop-offs and abandoned sessions | Persistent connectivity with secure reauthentication |
| Basic analytics | Detailed visit histories and behavioural insights via API/webhooks |
Key Benefits
Effortless Connectivity
Once users activate App Connect, they’re automatically authenticated every time they visit—no more login fatigue or lost connections.
Boost App Adoption
App Connect provides a real incentive for users to download and keep your app, since it becomes the gateway to free, fast, and secure Wi-Fi access.
Enhance Customer Engagement
Detect user presence (even with background location off) and trigger targeted notifications, such as welcome messages, special offers, or surveys—turning each visit into a marketing opportunity.
Improve Brand Experience
The connection process is fully aligned with your brand standards. No jarring redirects or third-party pages—just a clean, intuitive user journey.
Enterprise-Grade Security
Built on 802.1x / EAP-TTLS and RADIUS standards, App Connect avoids the security pitfalls of open networks while complying with data protection laws.
Scalable, Flexible, Turnkey
With a simple SDK for Android (11+) and iOS (14+), a configuration guide, admin console, and APIs for analytics and integration, App Connect is ready to deploy across one store or thousands.
How it Works
Option 1
Your customers are presented with a full screen notification inviting them to connect to your Wi-Fi network. In future whenever they are near the Wi-Fi network, their device automatically launches an association (802.11u) and Weblib authenticates them (802.1x / EAP-TTLS). Once authenticated, the user goes through normal Internet access. Legal logs can be sent to Weblib if required. Everything can be customised except the Android & iOS system messages.
Option 2
Very similar journey to option 1 but your customers elect to connect to your Wi-Fi network from a menu option or button in your branded app.
Use Cases That Drive Business Value
- Retail & Hospitality: Offer automatic Wi-Fi as a premium app feature that unlocks location-based promotions or loyalty incentives.
- Fast Food & Coffee Chains: Drive mobile ordering, app installs, and repeat visits by offering seamless Wi-Fi access.
- Healthcare & Transport Hubs: Improve digital service delivery (apps, check-ins, alerts) in environments where cellular coverage is inconsistent.
Technical Highlights
- Integrates into your mobile app via SDK (available on Android 11+ and iOS 14+)
- Supports 802.11u (Hotspot 2.0), 802.1x, and EAP-TTLS
- Works with all major Wi-Fi vendors supporting these standards
- Admin console provides real-time stats and configuration tools
- APIs and webhooks enable deeper customer insight and CRM integration
