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Managed Services

MANAGED SERVICES

Has anyone seen an IT team that isn’t busy? Coping with the pace of change in IT and the emerging threats and pace of technology isn’t easy! That’s why since 2000 we have been designing, delivering and adapting managed and support services.

By choosing a framework of support and managed services from BrightCloud you free up your time and reduce your training and resourcing needs.

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MANAGED SERVICES

We have responsibility for the services/technology. We employ tools and reporting tech so that you can see the value delivered by the service. Regular reviews keep you abreast of any issues and changes required, in order to help you plan and manage change.

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SUPPORT

We help you to manage the services/technology. You get support from a team of experts with some of the best service level response times in the industry, and a personal touch that builds a great working relationship. Our support is augmented with health checks and dedicated days for review and adjustments. Support from BrightCloud is a low-cost route to expertise where and when you need it.

MANAGED SERVICES CATALOGUE

  • Managed Security
  • Managed Servers
  • Microsoft; O365, AD/NTFS, Exchange, SQL, others
  • VMware
  • Citrix
  • Palo Alto Firewalls
  • Cisco Firewalls
  • Single Sign-on (SSO) and Authentication
  • Malware Protection
  • Anti-Virus
  • Email Filtering
  • Web Filtering and/or application broker
  • Patching
  • Desktop and Endpoint Management
  • Mobile Device Management
  • Disaster Recovery and Backup
  • Managed Print
  • Wi-Fi Networks
  • Network Performance

MANAGED SERVICES BY BRIGHTCLOUD

Our managed services are delivered by our subsidiary, BrightCloud. BrightCloud care deeply about customer satisfaction and are completely accountable for the services that they deliver; not many IT providers of their size can afford to be as invested in customer success. They do this by having the right balance of friendly support people with broad IT skills, backed up by expert consultant’s with decades of experience and access to the very best tools and technologies.