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Enabling the IT channel to access a network of Wi-Fi survey experts to deliver survey projects to their customers, no matter how challenging.

Global Wi-Fi Survey Service

Through our 15-year Ekahau distribution partnership, Open Reality have built up a large base of experienced Wi-Fi survey partners in the UK and further afield. Our Global Wi-Fi Survey Service enables customers to access this network of Wi-Fi survey experts to deliver survey projects to their customers, no matter how challenging or their location.

All our service delivery partners use industry-standard tools (Ekahau Connect and Ekahau Sidekick) to deliver survey projects, and all survey data and reports are checked and verified by an Open Reality engineer to ensure the highest quality results, each and every time.

HOW IT WORKS

1. Wi-Fi Survey Requirement

A customer contacts us about their Wi-Fi survey requirement/s. Open Reality help agree the scope of works, and provide customer pricing.

2. Partner Selection

Upon customer approval to proceed Open Reality select the most appropriate Service Delivery Partner (or partners depending on the scale and location of the project) to complete the project. Open Reality send all necessary project documentation (including scope of works, site directions and instructions, and site contact information) to the Service Delivery Partner on behalf of the customer.

3. Data Collection

Our Service Delivery Partner attends your site on the agreed date to collect the survey data. Our partners only use industry-standard tools (Ekahau Pro and Ekahau Sidekick) to ensure data collection consistency and accuracy.

4. Survey Data Validation & Reporting

An Open Reality Wireless Engineer validates all survey data. If there’s anything we aren’t happy with another survey will be conducted free of charge. We then create a survey report using a standard template – so its easy for the customer to read and understand from site to site and project to project.

5. Project Debrief

An Open Reality Wireless Engineer will provide a project debrief via video call to help you understand the report and answer questions.

Customers

Find out more about our Global Wi-Fi Survey Service and book a survey project.

Service Delivery Partners

Find out more about our Global Wi-Fi Survey Service and how you can register to become a service delivery partner.

Contact an Expert

Request a Callback

Ready to learn more? Our Wireless Distribution Team are on hand to answer any questions you may have about our Global Wi-Fi Survey Service.