IT Infrastructure - Open Reality

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IT Infrastructure

IT Infrastructure Solutions

Your IT infrastructure drives success

A sound IT infrastructure is great for driving employee efficiency and satisfaction, but applications present IT and networking teams with bandwidth and capacity, efficiency and growth challenges.

We help you transform your IT infrastructure so you can unlock the value of your future strategic IT priorities, which for many organisations are security, mobility, BYOD, cloud and collaboration. We do this by providing the answers to this question:

“What hardware, software, network performance and testing do I need to keep users online, happy and efficient – now and in the future?”

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Find out how to create the perfect infrastructure for your organisation.

Infrastructure as a Service

Save time and money by building a cost-effective and highly scalable infrastructure using the BrightCloud IaaS platform. We offer a level of support and UK-based customer service that you’ll never get from a commodity cloud hosting giant. With access to virtualised components you can build you own high performing IT platform, whilst we maintain it on your behalf.

By using BrightCloud managed infrastructure services you have 99.99% reliability, no single point of failure, and your own private cloud in our highly secure UK data centres. Many of our customers use our IaaS platform for a range of activities, mission critical systems and a blend of hybrid cloud solutions through to scaling applications to support high demand. There is also the option to host your own software tools within highly secure, ring fenced test and development environments.

The Components of Successful Infrastructure


Choosing the right storage for your business is critical because in the business world, data is everything. It’s crucial financial information, customer and employee detail, confidential project documentation and much more. Therefore you need to choose secure storage that can be processed quickly by applications and accessed efficiently by users.

From traditional, to hybrid and all-flash storage we help organisations of all sizes ensure that they get this decision right. What is certain is that you can’t make a decision purely on your current requirements, as these are very unlikely to support your future needs.

Hitachi All-Flash Storage

Transform your data centre with flash. Hitachi Flash Storage (HFS) is an all-flash storage system designed to be powerful, efficient and simple. Optimise HFS for capacity efficiency when you want it and performance when you need it. HFS reduces costs, allows seamless growth and improves responsiveness. Use HFS to reliably deliver better and faster services that have never been possible before.

Hitachi Hybrid-Flash Storage

The flash-optimized storage solution for speed, resiliency and a software-defined enterprise. Improve application performance while maximizing flash ROI with active flash tiering and ground-breaking flash modules.  Simplify new workload delivery and centralize management with advanced automation and storage virtualisation.

Backup & Disaster Recovery

The need for good backup and disaster recovery solutions is critical to business continuity. Backing-up protects your data from loss, corruption and accidental deletion by preserving a historical copy. Disaster Recovery on the other hand restores your systems and applications to the last Recovery Point, meaning your users can continue working.

The amount of data an organisation creates is growing fast and it’s easy to drown in complex email, database and file storage solutions, which offer little (or no) control and visibility. As this volume grows your window to complete viable backup and DR solutions is shrinking. To be effective, you need to:

  • Know exactly what you are protecting.
  • Understand the risks you’re prepared to take to recover your users’ data and applications.
  • Have technologies and services in place that meet your current and future needs.
  • Establish whether it’s more effective to outsource this requirement to a trusted third-party

BrightCloud Backup

Traditional backup solutions simply aren’t capable of coping with the demand of the modern environment. They’re labour-intensive,  require  large  amount  of  physical  on-site  hardware  or  storage,  they’re  susceptible  to  damage  and corruption, while restore processes can be complex and slow. Online backup is a compelling and affordable proposition for any business. Files are de-duplicated and compressed prior to being backed up thus reducing the cost.

  • Agentless  technology –   ensures  that  your  backup  environment  is  easier  to manage and administer, more efficient, has lesser disruptions, and is more secure.
  • Recovery – data recovery is available 24x7x365 and can be uploaded via a network or in the case of large volumes, converted to media and express couriered (additional costs).  Optional local storage pool offers speedy local recovery.
  • Recovery  and  restore  assurance – features such as autonomic healing and validation restore ensure the consistency and accuracy of your data so that you can recover from your backups every time; removing uncertainties related to recovery.
  • Simplicity – No IT expertise is required making it ideal for sites that are remote from the main IT department or having no IT staff.
  • Cost and Resource Efficient – Perform both source and target based de-duplication and compression to ensure optimum use of storage and network resources.

Veeam® Backup & Replication™

Veeam Backup & Replication is a powerful, easy-to-use and affordable backup and availability solution. It provides fast, flexible and reliable recovery of virtualised applications and data bringing virtual machine backup and replication together in a single software solution with award-winning support for VMware vSphere and Microsoft Hyper-V virtual environments.

Veeam® ONE™

Veeam ONE is a powerful monitoring, reporting and capacity planning tool for the Veeam backup infrastructure and VMware vSphere and Microsoft Hyper-V virtual environments. It helps enable Availability for the Always-On Enterprise™ by providing complete visibility of the IT environment to detect issues before they have operational impact.

Mimecast Enterprise Information Archiving

With an integrated cloud archiving platform, Mimecast Enterprise Information Archiving is highly scalable and resilient, combining automated tools for administrators to manage mailboxes, e-discovery and litigation support, and powerful applications for employees to access data quickly. The end result is fewer IT resources, lower costs and improved retention management.


We provide world class server solutions, from entry level tower systems and blades to fully managed data centre solutions. Strong partnerships with some of the best brands in the hardware market, such as HP, Hitachi and Cisco, we offer extremely competitive pricing.

In addition to the supply of servers we can also build complete client-server infrastructures, removing the stress of specification and configuration.


We have been providing solutions based on Hewlett-Packard servers for many years and we use Hewlett-Packard servers extensively in our own datacentre.  Whether you choose rack, tower or blade servers Hewlett-Packard provides the performance, innovation and reliability you need to build your ideal infrastructure.  So whether you need a high-density solution, cloud, mission-critical or stand-alone unit we have found that Hewlett-Packard are the only servers we ever need.


Your network infrastructure is the cornerstone of your organisation. If it isn’t functioning properly your applications, services and your business will falter.

To get a robust and reliable network infrastructure you need the best tools and expert knowledge. If you don’t have these skills internally you need a trusted partner to design, build and deliver a great network infrastructure.

We have years of experience in delivering network infrastructures and Open Reality is relied on by hundreds of organisations, charities and local government departments.

Cisco Systems

Cisco continues acquire and innovate to a providing us with the product range we need to deliver successful, reliable and supportable networks. When you choose Cisco you choose the best engineered platform for enforcing security, accelerating services and simplifying operations.

Juniper Networks

Juniper delivers the power and performance you need to build a mission-critical network, at an excellent price point. Many of our government customers choose Juniper in order to deliver fast and effective networking within their budget.


Virtualisation can dramatically reduce the cost of your IT infrastructure and we have years of expertise in some of the industry’s best technologies, including Citrix, VMware, and Hyper-V.

Not only does virtualisation save your business capital costs but you also profit from significantly reduced CO² emissions and the associated tax, compliance and environmental benefits that come with it.

We also build and manage virtual IT infrastructures for organisations across the UK. With all maintenance and troubleshooting time and costs taken on by us, your team is free to focus on delivering better user services.

Citrix Workspace Suite

Deliver secure access to apps, data and services from any device with the new Citrix Workspace Suite. This complete and powerful solution is optimised to meet the performance, security and mobility requirements of each individual, with instant access to personalised desktops, mobile, web, and Windows apps, data and services over any network. Freedom to choose how, where and when work happens enables workforce mobility and productivity.

VMware vSphere®

An industry-leading virtualisation platform that empowers users to virtualise any application with confidence, redefines availability and simplifies the virtual data centre. The result is a highly available, resilient, on-demand infrastructure that is the ideal foundation of any cloud environment.


Open Reality was awarded BlueCoat Vendor of the Year for 2013 because it understands our products, what they do and how they can empower a business.
Rupert CollierChannel Account ManagerBlue Coat


CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom offered the services of their Wi-Fi team free of charge to several non-customer universities. Dean Hancock and the wireless team at CableCom used Ekahau Site Survey to conduct the survey and generate easily understandable client-facing reports.


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