BC - Salesforce Backup Datasheet_Page_1

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If your organisation is using Salesforce.com, your critical customer, prospect, marketing and sales data resides in the Salesforce.com cloud.

However you still remain responsible for your organisation’s data, and now your data is no longer within your boundaries, or the control of your IT staff. You should not be relying on Salesforce to back up and quickly restore the data your organisation relies on; data that is yours, even if it resides inside a SaaS solution.

How would your organisation be impacted if existing or prospective customer data was permanently deleted or lost?