7SIGNAL Sapphire Eye™ 2100

7SIGNAL Saphire Eye 2100 Header Image

Unique Wi-Fi Performance Sensors

Sapphire Eyes are state-of-the-art Wi-Fi sensors and high-performance clients developed and patented by 7SIGNAL. They are uniquely designed to measure network connectivity and the quality of the end-user experience on Wi-Fi networks.

Sapphire Eye 2100

The Sapphire Eye 2100 contains a powerful dual-band 802.11ac 3×3:3 radio and low noise RF amplification technologies to enable active tests and maximize the range of operation. Due to its sophisticated antenna design the Sapphire Eye 2100 can connect to between 4 and 8 access points in the local vicinity. Beam steering provides amplification in the target direction and suppresses interference from other directions, which enables it to make accurate active measurements from a single location. The use of client end beam steering technology essentially creates virtual test points in each beam direction.

The Sapphire Eye 2100 executes active, cyclic end-user synthetic test traffic (Layers 1-7), performs a comprehensive passive analysis (Layers 1-2) as well as 2.4GHz and 5GHz spectrum analysis. The tests are defined in a custom automated test profile which can include communication with premises and cloud servers. All the Wi-Fi is analyzed within the Sapphire Eye before being stored in the cloud.

Sapphire Eyes use Power over Ethernet (PoE) which also enables active Ethernet testing. Typically ceiling mounted, their slim profile makes it easy to blend them into your environment.

Sapphire Eye 2100 Capabilities

Synthetic Tests

  • Automated, continuous process, Wi-Fi & Ethernet interfaces
  • 60 different performance indicators for each access point/SSID pair
  • Association, authentication, DHCP testing
  • Throughput, packet loss, latency, jitter, MOS

RF Analysis

  • Automated, continuous process
  • 40 different performance indicators for each AP, channel, antenna
  • Access point settings, capabilities, signal levels, channels, noise levels

Traffic Analysis

  • Passive test, automated process
  • 500 performance indicators for each client, SSID, AP, band, antenna
  • Radio frame header analysis for traffic flow between clients and access points
  • Data rates, retry rates, air congestion, roaming, frame size, device vendor
  • Statistics for all 802.11 frame types, reason codes and status codes

Spectrum Analysis

  • Automated, continuous process
  • High resolution 2.4 and 5 GHz spectrum analysis
  • Chart types include waterfall, line and 3D
  • Historical spectrum data saved for 3 months

Full Packet Capture

  • Remote, manual process for troubleshooting purposes
  • Easy export to packet level analyzer, like Wireshark
  • Performed without interruption to automated monitoring process

Sapphire Eye 2100 Specifications

Wi-Fi Standard 802.11a/b/g/n/ac 3×3:3
Physical Layer DSSS, OFDM
Modulation BPSK, QPSK, DBPSK, DQPSK, CCK, 16-QAM, 64-QAM, 256-QAM
Sensitivity (typical): 802.11bg -94dBm @ 6Mbps

802.11gn HT20 -94dBm @ MCS0

802.11gn HT40 -93dBm @ MCS0 802.11a -94dBm @ 6Mbps

802.11n/ac HT20 -93dBm @ MCS0

802.11n/ac HT40 -93dBm @ MCS0 802.11n/ac HT80 -89dBm @ MCS0

Integrated Antenna: 2.4 GHz / 5 GHz wideband antenna

9 horizontal sectors, up to 3 used at once (3×3 MIMO)

Horizontal and vertical polarization Horizontal beam width/antenna element 60° 4-6dBi gain per antenna element

Radio chipset: Qualcomm-Atheros QCA9880 version 2
RF Output Power: 2.4 GHz – Up to 20 dBm

5 GHz – Up to 22 dBm

*Regional restrictions may apply

Frequency Bands: 5.180 GHz – 5.825GHz 2.4 GHz – 2.490GHz (US, Canada & ETSI)
Channels: 802.11a/n/ac ETSI: 19 channels (Channels:36,40,44,48,52,56,60,64,100,104,108,112,116,120, 124,128,132,136, 140)


US: 24 channels (Channels: 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165)


Japan: 5.17, 5.19, 5.21, 5.23Ghz (Channels: 34, 38,42,46) band J52 5.18, 5.20, 5.22, 5.24, 5.26, 5.28, 5.30, 5.32Ghz (Channels: 36, 40, 44, 48, 52, 56, 60, 64)

Channels: 802.11b/g/n ETSI: 13 (ch.1-13)

US/Canada: 11 (ch. 1-11)

France: 4 (10-13)

Japan: 14 (1-14) 11b

Japan: 13 (1-13) 11g

Security: 64-bit, 128-bit, 152-bit WEP, 128-bit AES, TKIP
Authentication: 802.1X, EAP-PEAP, EAP-TLS , EAP-TTLS WPA & WPA2-PSK
Processor and Memory: 800 MHz dual core ARM



Radio features: Spatial Multiplexing, Cyclic-Delay Diversity(CDD), low-density parity check (LDPC), Maximal Ratio Combining (MRC), Space Time Block Code (STBC), Dynamic Frequency Selection (DFS), Short Guard Interval/Normal Guard Interval (SGI/NGI)
Spectrum Analyzer: 2.4 and 5 GHz spectrum analysis with Qualcomm-Atheros Spectrum Analyzer
Compass: Internal electrical compass
External Connectors RJ-45 Network Connector (10/100/1000M)

DC power adapter

Power Power over Ethernet (PoE) IEEE802.3af (48V)

12V DC, external power supply sold separately

Mechanical Ceiling mount with T-bar clips included

Wall mounting kit sold separately

Environmental Operating temperature: 32F ~ +122F (0C ~ +50C) Storage temperature: -40F ~ +185F (-40C ~ +85C) Environment: IP44, indoor usage
Dimensions Height: 2.7 in. (68.5mm) Max diameter: 8.7 in. (221mm)

“In the past, I’ve had people working for six months trying to resolve problems that turned out to be the vendor’s issue. Now we have data that we can push back to the vendor with a lot more confidence.”

Tom Ogg, CIO at Akron Children’s Hospital