Your Guide to Troubleshooting VoIP - Open Reality

+44 (0) 1235 556400   |  sales@openreality.co.uk


Your Guide to Troubleshooting VoIP

Your Guide to Troubleshooting VoIP

VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow VIAVI’s 10 VoIP best practices to ensure quality service for your network.

Your Guide to VoIP

This whitepaper guides you through the essentials of VoIP troubleshooting, including common problems and the metrics you should employ to fix and prevent them. You’ll learn how these metrics relate to one another and to overall VoIP health. You’ll also learn the best practices for keeping your VoIP network flowing smoothly, your time-to-resolution low, and end users happy.

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TESTIMONIAL

Over the last year we have saved over £731,000 in capital and support costs and reduced our carbon footprint by nearly 400 tonnes thanks to Citrix an…
Jon ThomsonHead of IM&TPlaces for People

CASE STUDIES

CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom offered the services of their Wi-Fi team free of charge to several non-customer universities. Dean Hancock and the wireless team at CableCom used Ekahau Site Survey to conduct the survey and generate easily understandable client-facing reports.

WHITE PAPERS

+44 (0) 1235 556400 | sales@openreality.co.uk