The problem was compounded as a number of staff could be playing online games simultaneously for R&D as well as the time zone difference between the UK and Malta.
Users were starting to fight for bandwidth and there was a risk that mission critical apps, including those that enable collaboration between teams and with customers, would grind to a halt.
Many organisations faced with similar bandwidth issues would simply issue a blanket ban on the use of data intensive applications such as multi-player games and media streaming.
However, in an environment where gaming is the business, such a move would hamper the passion and creativity of employees and ultimately be counterproductive. An alternative solution was required.
Results, Return on Investment and Future Plans
Three Blue Coat S200 Packet Shapers were installed which provided Exient with visibility of application and web traffic on their network, along with powerful application-level Quality of Service policy management.
With this intelligence they could configure bandwidth caps for disruptive applications and content, as well as being able to reserve bandwidth for business critical applications.
Exient now have a significantly more reliable network experience without needing to restrict access to the games and media that their employees enjoy.