Value Added Reseller - Open Reality

+44 (0) 1235 556400   |

Value Added Reseller

Our team of highly qualified and experienced sales professionals provide first class customer service and support, making sure that each customer gets the most suitable solution and fantastic value for money. Each member of the team holds vendor certifications and completes on-going training throughout the year to keep at the forefront of industry developments. During our engagement we use this expertise to provide you with a deeper understanding of which technologies can benefit your organisation.

We also offer consultancy and a range of managed services to help you deliver excellent application performance to your users. With years of specialist knowledge our consultants are experts in designing, optimising and troubleshooting networks. They work with you to ensure your network and applications work, are robust and up to the task.

By helping you maximise your existing resources we eliminate the need for unnecessary purchases and upgrades. Whilst solving your current IT challenges, we are still thinking about your future and how we can get you there with the competitive edge that only the best IT and application infrastructure can.

Symantec Secure One Gold Partner Logo

Symantec (Blue Coat)

Partner Since: 2008
Partner Status: Gold

Originally selling Packeteer before it was aquired by Blue Coat Systems in 2008, we’ve got a long history of working with packet shaping and bandwidth management tools. Whilst our specialism lies within the Symantec network performance and WAN optimisation products such as PacketShaper and MACH5, we recognised the benefits that Symantec’s security portfolio would bring to our customers and carry all Symantec product lines.

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Citrix Service Provider Logo


Partner Since: 2001
Partner Status: Service Provider, Gold Solution Advisor Specialist

We have been working with Citrix since the late nineties through the WinFrame, MetaFrame, Presentation Server, XenApp, and XenDesktop developments. We are experts at making Citrix perform well for users and are one of only a few organisations to either hold a Citrix Data Centre Specialisation or offer a Managed Service for Citrix NetScaler. We also have a high number of very qualified XenApp/XenDesktop engineers and provide managed services for all areas of Citrix.

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Solarwinds Partner Logo


Partner Since: 2010
Partner Status: Authorized Reseller

Open Reality has been a SolarWinds partner for over 10 years and during that time we have helped numerous public and private sector organisations successfully deploy the Orion platform. SolarWinds’ expansion beyond network performance has mirrored our own, and their market leading solutions help us support customers that face a broad range of IT management challenges.

Our SolarWinds services include Orion health checks, presales design services, implementation consultancy and managed support services.

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Viavi Elite Partner Logo

VIAVI Solutions

Partner Since: 1999
Partner Status: Elite

Open Reality has been selling the Observer product range since we were founded in 1999. Our Elite Solution Partner status is recognition of the fact we consistently demonstrate the highest levels of achievement across VIAVI product lines including their more complex solutions. We provide advanced technical and commercial insights to ensure you get the right solution to meet your needs. We also manage first-level post-sales user support, including the ability to address basic product usage questions and managing in-warranty and out-of-warranty equipment returns for VIAVI repair.

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VMware Partner Logos


Partner Since: 2006
Partner Status: Enterprise Solution Provider, Enterprise Service Provider

We started working with VMware before the term Cloud had even been coined, in 2006 we began hosting virtual workloads for customers, and at the time we called it ‘Flexible Hosting Infrastructure’. Our highly experienced team includes multiple VCPs, not just skilled and experienced in the core vSphere products, but also in the associated supporting ecosystem such as Realise Operations Manager and vRealise Configuration Manager.

We use these same skills in customer on-premise engagements where we run optimisation assessments, right-sizing and disaster recovery readiness preparation.

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Open Reality was awarded BlueCoat Vendor of the Year for 2013 because it understands our products, what they do and how they can empower a business.
Rupert CollierChannel Account ManagerBlue Coat


CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom Networking: Troubleshooting Wi-Fi in Student Accommodation

CableCom offered the services of their Wi-Fi team free of charge to several non-customer universities. Dean Hancock and the wireless team at CableCom used Ekahau Site Survey to conduct the survey and generate easily understandable client-facing reports.


+44 (0) 1235 556400 |