Innovation is one of our core values and we are always looking for new ways to improve IT performance for our customers. The technologies we use are often niche or early to the market, so we use our technical skill to support other resellers in adopting these technologies. This approach has now developed into a dedicated and focused Value Added Channel team.
We only sell these technologies via authorised resellers, and our channel programme combined with our expertise and hard work supports our reseller partners in growing their business, services and revenue. Ultimately we believe that a strong partnership with our resellers makes a world of difference and drives exceptional customer service and bottom line sales.
How do we do it?
We create compelling demand generation activities around our non-competing vendors to drive leads and pipeline into our channel partners. Because we really understand our vendors’ products, how they work, and whom they benefit, we can provide advice, feedback, and support that you won’t get elsewhere.
Throughout the entire sales process, our team of highly qualified and experienced sales professionals work hand-in-hand with you to provide first class customer service and support, making sure that every request and order is satisfied in a timely and professional manner.
Additionally our team hold vendor certifications and complete on-going training throughout the year to stay current and learn new products as they are introduced. We’ll also ensure that though regular contact we pass on the latest technical knowledge to provide you with a deeper understanding of how developments in vendor technologies can benefit your customers.