Star Internet

CleanMail Anti-Spam

The CleanMail Anti-Spam service (AS) stops unsolicited e-mail from entering your system by checking all incoming mail before it reaches your network. The AS service is unique in that it allows you to set up your own filtering criteria - a combination of public and internal company white and blacklists. It also allows you to specify how all spam and suspect e-mail should subsequently be handled - freeing up your human resources, alleviating bandwidth issues and significantly reducing the demands made on your valuable storage space.

Spam (unsolicited e-mail) is a global epidemic. A recent survey by the Gartner Group revealed that 34% of business e-mail is useless. The same study also revealed that, on average, employees spend 49 minutes managing e-mail daily. Furthermore, the European Commission reports that Internet subscribers worldwide are unwittingly paying an estimated US$9.4 million a year in connection costs – just to receive junk e-mail. So, how do companies tackle this escalating problem? The solution is clear: tackle the problem at source with StarSure CleanMail Anti-Spam.

Stops spam e-mail at the Internet level
StarSure CleanMail Anti-Spam checks all incoming e-mail at the Internet level and intercepts unsolicited e-mail before it reaches your network. The Anti-Spam service ensures that only relevant e-mails enter your network, thereby increasing employees’ efficiency and productivity and reducing stress on your e-mail infrastructure.

How does StarSure CleanMail Anti-Spam work?
The service is unique in that it allows you to set up your own filtering criteria – a combination of public and internal company blacklists and whitelists. Additional functionality allows you to specify how all spam and suspect e-mail should subsequently be handled.

• Uses filtering rules and patented technology to block all unsolicited e-mail
• Suspect e-mail is detected using domains and/or IP addresses
• Ability for customers to customise their spam filter specifying those domains, IP addresses and e-mail addresses from which they wish to block/accept mail
• Spam e-mail can be either blocked immediately or sent to a nominated system administrator or alternative e-mail address
• Automatic notification generated to sender
• Ability to add header information to suspect e-mail
• Centrally managed and hosted service, powered by MessageLabs’ global network of control towers
• Management statistics and reports delivered through Star Centre, Star's unique on-line customer interface

• Uses filtering and patented technology
• Fully managed service, freeing your internal IT resources
• No need for additional hardware or software
• Reduction of incoming e-mail by 15 to 20%, enhancing efficiency and operation of your e-mail system
• Increased employee efficiency and productivity, due to reduced number of irrelevant and wasteful e-mails

Public blacklists
In addition to your personalised company screening, the StarSure CleanMail Anti-Spam service also scans globally known offenders (companies and individuals who have demonstrated patterns representative of junk e-mailing or mass mailing lists). These offenders are blacklisted in recognised public blacklists of IP addresses. With the StarSure CleanMail Anti-Spam service, you can choose whether you require incoming mail to be checked against these lists – on a ‘per-domain’ basis.

Filtering e-mail
If spam is identified, you can choose to tag the header, delete or redirect the e-mail to a bulk-mail address.

If you choose to tag, the e-mail header is amended to indicate suspected spam. You can choose to redirect all e-mail marked as spam to a specific e-mail address or implement an internal policy for employees. If you choose to delete e-mail, then this is exactly what the CleanMail Anti-Spam service will do. The incoming e-mail is returned to the sender with a suitable ‘mail rejected’ message, with no one in your organisation seeing a thing.

Customising your service
One of the main features of the StarSure CleanMail Anti-Spam service is how easy it is to manage and customise to your individual requirements. This is done via Star Centre, Star’s unique on-line customer interface. This ‘always-on’ facility provides powerful tools for configuring Star’s services, giving you the freedom to change system settings as and when required.

The CleanMail Anti-Spam service allows you to configure your own private whitelists and blacklists by selecting IP addresses, domain names and specified e-mail addresses. All of this is easily achieved through Star Centre’s Web-based management interface.