NetIQ
AppManager for VOIP
NetIQ's AppManager for VoIP management solution enables
administrators to effectively monitor and manage service levels for VoIP
applications.
The Business Problem
Next-generation communication technologies, such as VoIP, can give your
business a competitive advantage. But maintaining the performance and
availability of VoIP applications can be daunting because of their complexity
and the critical role they play.
- IP telephony servers must be available and voice mail responding
- Data networks must continue to operate at maximum performance
- Call quality must meet end-users' expectations
The NetIQ Solution
Continuous management is necessary to deliver the reliability and quality
that customers demand and to ensure the success and availability of enterprise
communication services. NetIQ's AppManager Suite (AppManager) provides a
comprehensive solution for managing, diagnosing and analyzing the performance
and availability of VoIP, as well as distributed Windows-, UNIX- and Linux-based
systems, applications and server infrastructures.
Key Features and Benefits
- Simplifies VoIP management. With AppManager you can manage
VoIP solutions, including IP phones, call servers, voice mail and IP contact
center applications, as well as the underlying IT infrastructure—all from a
single integrated console.
- Maximizes performance and availability. Proactive 24x7
monitoring of the health and performance of the network, servers and VoIP
applications ensures that you are immediately alerted to problems or potential
problems in your VoIP environment.
- Extends VoIP expertise. Knowledge built into AppManager
designed specifically for VoIP applications provides immediate insight into VoIP
application health and availability, dramatically decreasing the time needed to
manage converged VoIP technologies and applications.
- Provides powerful reporting capabilities. AppManager
delivers a powerful and flexible reporting infrastructure. Extensive reports
allow for monitoring service levels, call quality, overall performance, usage
trends and capacity planning.
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